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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

Feedback on Streampoint Platfrom

Attendee Experience
4
Average: 4 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
3
Average: 3 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
3
Average: 3 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
2
Average: 2 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
2
Average: 2 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
3
Average: 3 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
4
Average: 4 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
4
Average: 4 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
3
Average: 3 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
3
Average: 3 (1 vote)
What is your overall rating of this platform?
Job Role: 
Director
Organization Type: 
Trade association
Number of Attendees at Largest Conference: 
199 or fewer
Geographic Focus: 
National
Highest Number of Sponsors: 
1 to 9
Highest Number of Exhibitors: 
Highest Number of Sessions: 
10 to 29
Highest Number of Concurrent Sessions: 
2 to 4

We have used Streampoint for a few virtual events and started off with no major issues. We were happy with the experience after our first event with them, so we signed on for two more events. Things went okay, but not great. There were a lot of technical issues and some of them were major. Our account manager was very responsive, but didn't always have the answers and wasn't as knowledgeable about the technology as we thought he should be, so that was frustrating. We had a good first experience with Streampoint and some of our attendees really loved the platform, but after the last two events with so many issues, we have decided to look for another platform provider.