Follow 

Share

Better for small virtual conference with not many Speakers or presentations

Attendee Experience
3
Average: 3 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
1
Average: 1 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
2
Average: 2 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
2
Average: 2 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
1
Average: 1 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
4
Average: 4 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
4
Average: 4 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
4
Average: 4 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
1
Average: 1 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
2
Average: 2 (1 vote)
What is your overall rating of this platform?
Job Role: 
Manager
Organization Type: 
Professional association or society
Number of Attendees at Largest Conference: 
1,000 to 2,499
Geographic Focus: 
International
Highest Number of Sponsors: 
10 to 29
Highest Number of Exhibitors: 
1 to 49
Highest Number of Sessions: 
30 to 59
Highest Number of Concurrent Sessions: 
5 to 9

My organization's virtual conference was over a 4 day period with 150 Speakers and nearly 200 presentations. Intrado insisted on waiting until a month out from our meeting until they would begin recording presentations, which was not enough time. Intrado staff was overwhelmed with recordings and edits, and could not keep up.  Intrado did not provide Speakers with adequate instructions for their recording sessions, and the webcast engineers that were hired-out were uninformed of many things.  When it came to the virtual event, recorded presentations had been lost, presentations were not in the correct order as communicated, a number of Speaker had to instead present live on the fly, audio for recorded presentations were lost, and on the first day of the event, Intrado had a system-wide outtage. It is now 4 weeks after our virtual event, and Intrado still has not archived a number of sessions for on-demand viewing. They promised a lot and did not deliver.