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Convene Virtual Event Platform

Attendee Experience
4
Average: 4 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
5
Average: 5 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
5
Average: 5 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
4
Average: 4 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
4
Average: 4 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
3
Average: 3 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
5
Average: 5 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
5
Average: 5 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
5
Average: 5 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
5
Average: 5 (1 vote)
What is your overall rating of this platform?
Job Role: 
Director
Organization Type: 
Professional association or society
Number of Attendees at Largest Conference: 
5,000 to 9,999
Geographic Focus: 
National
Highest Number of Sponsors: 
100 or more
Highest Number of Exhibitors: 
100 to 249
Highest Number of Sessions: 
100 or more
Highest Number of Concurrent Sessions: 
10 to 19

Convene is a virtual events platform that provides a robust user experience including top-notch networking (something lacking in many of the platforms I've seen) with an intuitive interface and steller staff for both executing on the event as well as customer service before, during, and after. Set up, both facilitated and the tools provided, was easy for staff at a variety of skill levels. Reporting and analytics are terrific - we were able to provide our sponsors with a valuable treasure-trove of information about attendees and their interactions with the sponsors - giving them real, usable, and actionable leads. While there were a few issues with firewall blocks from our high-security attendees and speakers (government), their customer service staff was terrific about getting attendees and speakers into the platform with a minimum of effort, and always provided with courtesy and professionalism. 

 

Networking is facilitated with an easy-to-use interface so attendees can create both group/public and private chats, message one another, schedule meetings, create their own gathering spaces and invitations. Convene attempted to "recreate" the live in-person interactions that attendees of events have come to appreciate and rely upon as the value of attending.