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CrowdCompass

Attendee Experience
3
Average: 3 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
5
Average: 5 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
5
Average: 5 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
5
Average: 5 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
5
Average: 5 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
0
No votes yet
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
5
Average: 5 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
3
Average: 3 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
5
Average: 5 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
4
Average: 4 (1 vote)
What is your overall rating of this platform?
Job Role: 
Vice president
Organization Type: 
Trade association
Number of Attendees at Largest Conference: 
500 to 999
Geographic Focus: 
International
Highest Number of Sponsors: 
1 to 9
Highest Number of Exhibitors: 
100 to 249
Highest Number of Sessions: 
10 to 29
Highest Number of Concurrent Sessions: 
1

Our organization picked Cvent and CrowdCompass for the registration process and registration integration with GoToWebinar. The set up was simple and the registration process was easy for our members to engage with. That said, there was a slight disconnect when we asked members to downloard the CrowdCompass app after the registration process was complete. They didn't quite understand why they had to login to a seperate system. We say less engagement for this event (Fall) versus our first event (Spring) where we simply used a form for registration and did all of our engagement through GoToWebinar without an app. Our members engage best with the least amount of steps and lowest barrier to entry. There is always a slight disconnect when using something new. I believe our members would do well if we were to use the same system again as they get used to the platform and we as a staff learn how to better communicate and execute the event. All in all, the platform did what we asked and was easy for our members to engage with.