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Great Platform, Better Service

Attendee Experience
4
Average: 4 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
4
Average: 4 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
5
Average: 5 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
4
Average: 4 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
0
No votes yet
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
4
Average: 4 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
5
Average: 5 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
5
Average: 5 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
4
Average: 4 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
4
Average: 4 (1 vote)
What is your overall rating of this platform?
Job Role: 
Vice president
Organization Type: 
Trade association
Number of Attendees at Largest Conference: 
500 to 999
Geographic Focus: 
National
Highest Number of Sponsors: 
10 to 29
Highest Number of Exhibitors: 
Highest Number of Sessions: 
10 to 29
Highest Number of Concurrent Sessions: 
2 to 4

I have used Performedia for several events now and have come to think of them as a true partner. It doesn't have all the bells and whistles that some platforms provide, but I actually see that as a plus. They focused on what matters - a clean platform that is easy for attendees to navigate. But what I most appreciate is their customer service and their willingness to not just take feedback, but to actually implement solutions. I've never worked with a vendor that took my suggestions so seriously so quickly and really made great improvements to their product. I highly recommend the platform and the company.