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https://www.wbtsystems.com/product-tour/virtual-conference

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Stable Platform, Needs Better Customer Support

Submitted Oct. 12, 2021
Attendee Experience
4
Average: 4 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
3
Average: 3 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
3
Average: 3 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
5
Average: 5 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
4
Average: 4 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
1
Average: 1 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
4
Average: 4 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
3
Average: 3 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
4
Average: 4 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
3
Average: 3 (1 vote)
What is your overall rating of this platform?
Job Role: 
Director
Organization Type: 
Professional association or society
Number of Attendees at Largest Conference: 
2,500 to 4,999
Geographic Focus: 
National
Highest Number of Sponsors: 
Highest Number of Exhibitors: 
Highest Number of Sessions: 
Highest Number of Concurrent Sessions: 
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