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Archived reviews are more than 24 months old, and aren't counted towards the average five star ratings or percent recommended.

Zoom

Attendee Experience
4
Average: 4 (1 vote)
How satisfied are your attendees with the platform?
Admin Experience
3
Average: 3 (1 vote)
How satisfied are your administrators with the platform?
Customer Service
2
Average: 2 (1 vote)
To what extent are your customer service experiences timely, helpful, and resolved to your satisfaction? To what extent do you consider your vendor to be a true partner in your organization’s success?
Stability & Reliability
4
Average: 4 (1 vote)
How satisfied are you with the platform's uptime and technical performance?
Integrations
3
Average: 3 (1 vote)
How satisfied are you with the platform's ability to integrate with other technologies?
Exhibit Hall
2
Average: 2 (1 vote)
How satisfied are you with the functionality for a virtual exhibit hall?
Sponsor Recognition
3
Average: 3 (1 vote)
How satisfied are you with the functionality for recognizing sponsors?
Attendee Interaction
3
Average: 3 (1 vote)
How satisfied are you with the functionality for supporting attendee-to-attendee interaction and communication?
Reporting and Analytics
3
Average: 3 (1 vote)
How satisfied are you with your ability to access platform data in useful ways?
Overall Rating
2
Average: 2 (1 vote)
What is your overall rating of this platform?
Job Role: 
Manager
Organization Type: 
Trade association
Number of Attendees at Largest Conference: 
200 to 499
Geographic Focus: 
National
Highest Number of Sponsors: 
1 to 9
Highest Number of Exhibitors: 
0
Highest Number of Sessions: 
9 or fewer
Highest Number of Concurrent Sessions: 

Zoom is lacking in functionality. Updates make it run wonky, polls do not always work, and there is no telling when it will run smoothly.